Shortly after my husband passed suddenly my 40+ year old water softener started acting up. Several of my friends referred me to “Butch” owner, Mr. Goodwater. My experience was great. He assured me the “old one” was not fixable, put my mind at ease as to new equipment, installed it, and you do not have to be a rocket scientist to reset it, set the clock, etc. I call for salt, they deliver, his worker bees are cordial, patient, wipe their feet. One less think I have to worry about. Nothing but good!