Testimonials


Occasionally people will ask, ‘Why should I buy my equipment from Mr. Goodwater?’ Our answer would be, ‘We provide great service and the best built equipment at a fair price’. When we asked our current customer base the same question this is some of the responses we received. Please click the following customers name’s that have supplied testimonials to read them:

Larry - Byron

The quality of service is excellent. The one thing that stands out is that you make everyone feel like family. My sister-in-law and daughter, also use your company.

Wendell S – Belvidere

Great system. Works great & great service from Mr. Goodwater Co!

Charles S – Stillman Valley

Their equipment has been in our house for 10 years. It is still working like new. We use their salt service, it is also great. Whenever we need something done special for us, it is always taken care of. Butch has always taken care of things for us.

Evan B – Byron

We have well water and Mr. Goodwater meets our water needs with a water softener and reverse osmosis system.  Filters water (that also tastes great!) gives us peace of mind, especially for our kids.  We love working with Butch and his staff, it’s a small town business that is there when you need them with big city quality!

Robyn Q – Belvidere

Since I have been a customer of Mr. Goodwater, I have been completely satisfied with their service and equipment.  Mr. Goodwater has provided my family with clean, refreshing water for at least the past 10 years.  If I have any concerns with my equipment, I call Mr. Goodwater and receive courtesy and quick service.  I would recommend Mr. Goodwater to anyone in the need to improve their water quality.

Lenny H – Byron

We have had Mr. Goodwater taking care of our water treatment needs for several years.  We have found them to be very responsive to our needs with very good pricing.  Reliable products and good service.

Irene C – Rockford

Our water is very bad, a lot of rust.  I meant to write this right after we had our water checked again.  Mr. Goodwater has been servicing us for about 11 years.  They come as soon as you call.  Also, we are elderly and they carry our salt into the basement.  They are not a high pressure company.  We recommend them highly.

Patrick F – Byron

We went from hard and awful tasting city water to “Goodwater”!

Sandy B – Byron

We are completely satisfied with our Mr. Goodwater water softener.  The unit has been maintenance free since it was installed.  It is apparent based on the water quality we are enjoying that Butch recommended the correct unit for our house based on our water usage.  Mr. Goodwater can be counted on for prompt and friendly service whether the need is water treatment or drinking water delivery.

Gary C – Belvidere

Always friendly and good quality equipment.  Fast service.  You guys are great!

Amy B – Byron

Mr. Goodwater offers great service for a reasonable price!  The drinking water system we rent provides us with delicious water and the water softener we rent provides us with soft water for all of our showering and laundry needs.  Butch is concerned with providing great customer service, as are his delivery drivers and office staff.  There is not one comparable in the water business!

Paul E – Belvidere

We have had the pleasure of working with Butch Rosecke on a few occasions and could not have been more satisfied with our experiences.  He is efficient, trustworthy, reliable and fairly priced.  His office staff is knowledgeable and responds quickly to questions and concerns.  We highly recommend Butch Rosecke and Mr. Goodwater!

Kim K – Davis Junction

The people are very friendly and responsive.  They tell you how to care for your units to help prevent service calls.  Thank you!

Carrie Y – Rockford

We had called Mr. Goodwater for a problem with our Iron Curtain.  They came out and took a look and fixed the small problem for free.  They just asked us to consider them for larger work in the future, which we did!  I like that we had to call about another issue and we were talked through it on the phone to save us a service visit.  Great customer service!

Jodie B – Stillman Valley

I used a less than honest water softener company and lost a thousand dollars.  Mr. Goodwater provided me good value, good service, and good water!

Susan C – Caledonia

We have been doing business with Mr. Goodwater for more than a decade.  Their equipment and service have been outstanding and the improvement in our water quality has been consistent and noteworthy.

Ron D – Belvidere

We chose Mr. Goodwater based on a neighbor’s referral.  We have very hard water and a lot of iron in the water.  We had a softener that worked well but had to be replaced due to all the iron in our water.  We chose Mr. Goodwater for a new water softener and iron filtration system and have been extremely happy since.  The installation was quick and the system has been great.  We would recommend Mr. Goodwater to our friends & family.

Norman N – Belvidere

Mr. Goodwater’s equipment and service are reliable.  We’ve had less problems and better results using Mr. Goodwater’s products and service.

Debbie B – Belvidere

Greatly improves water condition.  Fast & friendly service and reasonable prices.  Have used them for our water system for 10 years or longer.  Very professional.

Ken S – Belvidere

Our water in our subdivision is bad.  Butch and his staff knew just what equipment was needed, installed it promptly, and return to ensure it operates properly.  I couldn’t be more pleased.  I highly recommend them!

Horst O – Belvidere

My wife and I are very grateful on how you have improved our water supply.  Our water used to smell and was undrinkable but since you installed a new water softener and filter unit we don’t have that problem anymore.  We also like your friendly service it makes us feel like we are part of a family, the Mr. Goodwater family.  As I grow older, I pay less attention to what men say, I just watch what they do.

Sandy A – Belvidere

Shortly after my husband passed suddenly my 40+ year old water softener started acting up.  Several of my friends referred me to “Butch” owner, Mr. Goodwater.  My experience was great.  He assured me the “old one” was not fixable, put my mind at ease as to new equipment, installed it, and you do not have to be a rocket scientist to reset it, set the clock, etc.  I call for salt, they deliver, his worker bees are cordial, patient, wipe their feet.  One less think I have to worry about.  Nothing but good!

Lori O – Poplar Grove

Mr. Goodwater delivers prompt, professional service.  The water in our area is very bad.  I especially like the yearly maintenance Mr. Goodwater does on our system, to keep it working top notch.

Carol B – Belvidere

I have already been “spreading the news” about your equipment and service to your customers.  I am quite happy with everything you do!  A couple of your recent “new customers” have changed to you and are very happy with you also.  Please continue to treat your customers with kindness, sincerity and quick service.  It does matter!

Bob B – Poplar Grove

Your company is top notch.  You helped us out right after Christmas when you were supposed to be closed.  We were in need of a new water softener and your crew came to our rescue!  I love that it is much more efficient!  And, our salt delivery man is excellent!

Judy J – Stillman Valley

The toilets have no scum or rust on them.  The glass doors of my showers are not covered with scum or lime.  My hair is healthy and is soft and easy to style.  Laundry is whiter & cleaner with a soft water system.  Thanks for your good service.

Brian F - Belvidere

Thanks!  Mr. Goodwater for replacing my Iron Filter in a fast & timely manner.  The workers were very friendly and knowledgeable and did a great job!  My water is back to being awesome again thanks to Mr. Goodwater.

- Gary P. Curry

Gary Curry

We are pleased all around with the service and prices from Mr Goodwater. They have always responded promtply to calls and we feel that they have superior equipment at fair prices. Their staff are all very pleasant and respectful to deal with. We would recommend them to anyone with needs for their service.

- Peggy & Steve Anderson

Peggy & Steve Anderson

Good service and great product - Completely fixed our "smelly" water problem - No longer need to buy botteld water for cooking and drinking - Love our "Iron Buster"!!

- Barb and Don Koeller Byron, Illinois

Barb & Don Koeller

Thank you so much for being so prompt and professional in getting us drinkable water again. As you know the chlorine that the city has to put into the water is a major problem for me. The smell really upsets my stomach before I even have my first taste, so I was buying bottled water for the first few weeks we lived here and wow was that expensive.

You came the same day we called and you were going to 'fix' the old one, saying honestly, that as old as it was and having not been properly maintained, your suggestion was a new one. My husband had already figured as much, but you confirmed it.

You were never pushy or used any 'scare tactics' as so many water softener sales people do and I thank you for being like a good neighbor, just coming by to help out. It is no surprise that you have so many customers with a attitude of making people feel so trusting and comfortable.

It has been two years since that first day you met our family and it is exciting to see how Mr. Goodwater sales and service has grown. You have a great business ethic Butch, and people can't help but refer others to you!

My family and I thank you for giving us such great personalized service.

- Randy & Sandra Stockwell

Randy & Sandra Stockwell

I would recommend Mr Goodwater to anyone that wants great customer service, appointments that are met to the minute, specials that are offered to their customers. We have lived in this area for 25 years now and NO ONE can compete with Mr Goodwater!!!!

- Frank & Lisa Mehlig

Frank & Lisa Mehlig

We built our home about five years ago and knew from the neighbors that the high iron content would require us to purchase some type of water conditioning equipment. We heard very positive feedback about Butch (Mr Goodwater) and mixed comments about other water conditioning suppliers in the area.

I had several people out to quote what we needed and after getting Butch's quote, which was also considerably less than others, we felt the most comfortable with him and had him install both a new water softener and iron filter equipment. We have had absolutely no issues with either device. I actually had Butch come out two years ago to just check things out and he didnt even charge me for the visit. I maintain the salt levels as recommended and other than that I have had zero maintenance.

Butch is the only supplier of water treatment equipment that I ever recommend - he seems very honest, knowledgeable and conscience.

- Wendall Sagendorf

Wendell Sagendorf

great service & quick - new unit works great and uses very little salt